FAQs

General FAQs

  • Each original piece is unique, entirely handmade, and cannot be reproduced. Once sold, it disappears forever. You are collecting a truly singular work of art.

  • All original pieces are made using professional-grade, archival materials, charcoal, and graphite, on premium paper. Each work is sealed for longevity and protection.

  • Yes. Every original artwork and limited print includes a signed certificate of authenticity and provenance details for your records.

  • Yes, we ship worldwide. Please note that international buyers may be responsible for customs duties or import fees depending on your country’s regulations.

  • Original artworks and prints ship free (use the code FSTOALL on check out). Shipping for commissioned drawings must be agreed on between the artist and client.

  • Original artworks, Commissioned drawings, and Prints are layered with acid-free glassine for surface protection, then carefully rolled with protective layers and shipped in heavy-duty archival tubes to prevent creasing or damage.

    All shipments include tracking, and original works are fully insured. If your order is ever damaged in transit, contact us immediately, we’ll make it right.

  • Yes. Each print is made with high-resolution giclée on museum-grade archival paper for rich detail, strong contrast, and long-term preservation. They honor the original and retain value for collectors.

Commission FAQs

  • Each original piece is unique, entirely handmade, and cannot be reproduced. Once sold, it disappears forever. You are collecting a truly singular work of art.

  • Unlimited minor revisions until fully satisfied. See Terms and Conditions for information on what constitutes minor and major revisions.

  • You can choose whether you want to see the artwork in progress or be surprised by the final piece.

  • Rush orders incur an additional percentage fee added to the artwork cost. Discuss the exact fee and any details with the artist via DMs.

  • 50% upfront payment is non-refundable once the drawing process has begun. See our Return Policy and Terms & Conditions for further details.